My Funny Valentine

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Last month, WhatTheyThink Grand Overlord Eric Vessels and Frank Romano chatted about Chatbooks, a new service that allows users to upload digital photos from Instagram, Facebook, or their phones and print a custom photobook. The name of the company reminded me—at least for the purpose of this essay—of what was once called a chapbook, which… Read More »

What Happens When the Seasoned Print Buyers Retire?

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I recently watched a webinar on the changing role of print buyers that featured Elizabeth Howitt, manager of production services for John Hancock Financial Services, and Jeff Dickerson, procurement specialist for State Farm Insurance. Lots interesting things transpired during the event, but there was one takeaway, in particular, that I want to talk about here.… Read More »

What percentage of marketers use cross-channel?

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I am regularly asked if I have run across any data on the percentage of marketers using cross-channel marketing, and the Direct Marketing Association has provided us with some insight. In its 2015 DMA Response Rate Report, it found that . . . 83% of marketers utilize email marketing programs 65% utilize email + one… Read More »

Do you have a “resistance to change” problem?

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We keep hearing that printers aren’t in the printing business anymore, and the evidence of non-print-centric thinking is all around us. But it’s one thing to know that you have to embrace change. It’s another to actually do it. In its 2015 State of the Industry report, Epicomm asked printers what they need to do… Read More »

Data-Driven Marketing: Where Are We Now?

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When we look around, it feels as if there is more personalization occurring in marketing today. We hear more about it. We see it more in our inboxes and mailboxes. But what’s really happening on the ground? According to Forbes Insight’s new report: “Data-Driven and Customer-Centric: Marketers Turning Insights into Impact,” based on a survey… Read More »

Channel Preference Lesson from Super Shoes

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I have been reading about Super Shoes’ new approach to its new, more personalized direct mail campaigns. I must say, I love what they are doing. There is a lot going on there, but here I want to point to the issue of channel preference. When we think about successful direct mail, we think about… Read More »

10 Ways to Get Creative with Content Marketing

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Boring, wordy blog posts and repetitive social media updates are a surefire way to get your content passed over. If your content is stale and redundant, why would customers and prospects come back for more? Trust me, I understand that coming up with great, image rich content when there’s so much going on is no… Read More »

To Dye For

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For a while at my gym, we used to have “Tie-Dye Fridays,” where in our small group workouts we would all sport some kind of tie-dyed apparel. My own attire was a tie-dyed shirt that had screen-printed on it a stylized version of the “prism” cover of Pink Floyd’s Dark Side of the Moon. Spinning… Read More »