FedEx Office has partnered with Canon and HP to the sole-source providers and will deploy more than 12,000 new Canon and HP printing devices across more than 1,800 locations in the U.S. and Canada. The transition will to the new equipment will occur over the next 12 months.
“Customers’ expectations of printing have changed dramatically, and we are transforming our business to stay ahead of those trends and improve on our leadership position,” said Brian Philips, President and CEO of FedEx Office. “In Canon and HP, we are choosing two companies that understand our business and whose incomparable reputations, brands and histories of innovation align with our vision to bring customer ideas to life through the world’s best print-on-demand network.”
With this move FedEx Office hopes to provide a consistent experience across all of their locations. FedEx Office outlines their planned benefits in their press release
This announcement has to hurt Xerox who have had a strong presence in the copy areas and high volume production areas at FedEx Office.