Having a web-to-print storefront can be extremely beneficial for businesses. Through setting one up, a printer can save time and resources when it comes to the process of taking orders. However, while an online storefront may accomplish the goal of reducing the printer’s workload, could it end up meaning less business in the end?
Is the online-only bride too narrow?
As more and more of our interactions with businesses, friends, and other associates move online, service providers must still seek to develop relationships with customers that simply order online. Not only will this help us open up the communication lines when it comes to customer service, but it may also lead to conversations that generate additional business opportunities.
How can you make sure each customer who orders from you online feels just as appreciate and acknowledged as the rest? Download our article, Web-to-Print and Relationships, to learn 5 ways to build greater relationships with online-only customers.
Please take a moment to read and share this resource at http://ilink.me/OnlineOnly. Do you find your company running across this issue with online storefronts? What solutions have you found? I’d love to hear in the comments below!