About a year after Canon Solutions America (CSA) announced that it was exploring the idea of forming a user group for its production print customers, it has announced a name for the group and the date of its first event. The group is called the thINK Customer Community and its inaugural event, the thINK Customer Conference, will take place September 8th to 10th in New York. The thINK Customer Conference will overlap with Canon’s Expo (the once every four year showcase of Canon technologies).
Though thINK is described as a “Community of Canon Solutions America Production Print Customers,” the focus is clearly on inkjet, with JetStream and ColorStream users as the core of new members. thINK’s advisory board is made up of some of the best known Canon/Océ customers and includes Bob Radzis of SG360, Dave Johannes of IWCO, Mark DeBoer of Darwill, Andy Gerry of Intersections, and Art Manzo of GlobalSoft Digital. Two Canon Solutions America executives, Francis McMahon and Eric Hawkinson are also on the board as non-voting members. Radzis, Johannes, and DeBoer were at a press/analyst event that Canon Solutions America hosted last week at its Florida headquarters to celebrate the second anniversary of its birth, when the components of Canon Business Solutions and Océ North America where combined to form CSA.
Check back next week for Part 2 of this recap!