Tag Archives: KPI

If it can’t be measured, it can’t be improved


Printing company leaders have certainly heard this phrase or a variant of it, but how many of us put it in practice? Our industry provides us with great financial data every year with the PIA Ratio Studies, and we can get industry benchmarks for sales growth, factory costs, profit per employee, payroll and benefits, etc., but what about benchmarking and measuring the performance of our operations?