In this economy and with all the pressures, are your key suppliers delivering the performance you expect? Have you run into any of these issues: Inconsistent quality throughout a production run or from shipment to shipment? Product not packaged or labeled as specified? Quantities are short or there are excessive overruns? Late deliveries? The impacts to your company are bad enough, affecting your costs due to rework, inspection, or slowdown in production, but the real and lasting impact is failure to meet your customer’s delivery or quality expectations. These are just a few of the purchasing and supplier challenges facing organizations today. What can you do about it?