In prepping for this post, I called several service providers around the country, primarily regional firms that I’ve known for a while. I tried to focus on companies that used to mail to me when I was with Art Plus Technology. I started working on this thinking I would get a whole bunch of great examples to show. Instead, I got several types of responses to my request to “speak to the person who handles internal marketing for the company rather than marketing services for clients:”
If you notice how direct marketers are treating you, you can figure out how well they know you…and what techniques they’re using to try to get you to buy. Sometimes marketers target you using previous transaction history or other available data. And that’s good. But sometimes you can see that marketers aren’t targeting you, but only making an inference about you. Sometimes making that inference goes just fine…and sometimes it’s way off base.